Watch1:55
Built to last
Durability tests by The Outdoor Plus
See how the manufacturer puts its products to the test.
The Outdoor Plus
Not sure which configuration fits your space? Email support@nuvo-living.com or request a specification call.
Still planning? Get our free planning guide
Complimentary insured delivery. Curbside freight, typically 3–6 weeks from order to delivery.
Before you build. Dimensions, clearances, and fuel requirements are in the specifications below. Want the manufacturer drawing to check against your plans? Email support@nuvo-living.com and we’ll send it.
Each piece is handcrafted to order. Allow 2–4 weeks for production, followed by 1–2 weeks of curbside LTL freight transit — approximately 3–6 weeks total. A carrier will contact you to schedule your delivery appointment.
Most Nuvō Living pieces are handcrafted to order. You can cancel free within 48 hours of placing your order — any reason, full refund, no fee. We hold every made-to-order piece a full 48 hours before releasing it to the manufacturer, so that window is real. After 48 hours the order is in production and cannot be cancelled, changed, or returned.
Freight delivery & damage claims
Inspect your shipment before signing for delivery. Report any damage, shortage, or wrong item within 5 business days of delivery, with photographs, to support@nuvo-living.com. Freight carriers and our manufacturer close damage claims on a strict 48-hour clock, which is why this window matters.
Manufacturer warranty
Every piece carries the manufacturer's full warranty against defects in materials and workmanship. Freight damage is handled separately under the claim window above — if the carrier damages your order, resolving it is our responsibility, not yours.
Stock items
Non made-to-order items may be returned within 30 days of delivery with prior authorization. A manufacturer restocking fee may apply — typically 15% of the item price, or 40% if the item can no longer be sold as new. Return shipping is the customer's responsibility.
For full details, see our Return & Refund Policy.
Watch before you buy
Founded in 2011 · Designed and built in the USA · Lifetime warranty on burners · Trusted by pool builders, architects and designers
Watch1:55
Built to last
See how the manufacturer puts its products to the test.
Watch3:14
The maker
Meet the U.S. manufacturer behind the fire and water features we carry.