Contact Us

We're here to help. Whether you have a question about specifications, need help choosing a configuration, or want to coordinate freight delivery, our team is ready to assist.

Contact Information

Nuvo Living LLC
4083 West Avenue L, #1012
Lancaster, California 93536
United States

Phone: (866) 688-0882
Email: support@nuvo-living.com

We reply to all inquiries within one business day. For time-sensitive freight or configuration questions, call and leave a message — we return calls the same day.

Before You Order

Most of our products are built to order and cannot be changed once production begins. If you are choosing between sizes, finishes, fuel types, or ignition systems, call us first. A short conversation prevents most ordering mistakes.

We are happy to review specifications with you or your contractor, confirm installation requirements, and check lead times before you commit.

Trade and Project Inquiries

We work with landscape architects, custom builders, designers, and hospitality projects. If you are specifying products for a client project, contact us to discuss project pricing and lead times.

Company Information

Nuvō Living is operated by Nuvo Living LLC, a California limited liability company. We are an authorized dealer for The Outdoor Plus and Videl Grills.

Policies: Shipping · Returns & Refunds · Warranty · Cancellations

  • Complimentary Freight Shipping

    On orders over $1,500

  • Satisfaction Guaranteed

    Backed by full manufacturer warranty

  • Dedicated Specialist Support

    Available by phone and email

  • Secure Checkout

    Advanced encryption on every transaction